How credits and billing work

What a credit buys

• 1 credit for each bill or sales invoice.
• 2 credits per page of a bank statement.

Credits are used when our team approves a document — never for rejected ones.

Your balance

The Billing page shows your balance and how many credits you have used, by document type and by business. Credits you already have never expire, and your plan adds its credits every month. We email you once when your balance runs low.

One account for all your businesses

Billing belongs to the account owner, not to one business. If you own several businesses they share one plan, one credit balance and one set of invoices, and the usage view shows how many credits each business used.

Who can change billing

Only the account owner can choose a plan, pay invoices, cancel or edit billing details. Everyone else on the team can see the balance, usage and invoices.

Invoices and VAT

Every plan purchase is an invoice you can download as a PDF; a paid invoice is your receipt. Plan prices exclude VAT, which is added on the invoice.

Discount codes

If you have a discount code, enter it on the Billing page. It is taken off your plan invoices for as long as the offer allows.

See the current prices on the pricing page.