Your documents are sensitive.We treat them that way.
Financial documents hold your most private data. Here is how Doctraction handles it.
Security that’s built in, not bolted on
From the moment a document arrives to the day you delete it, it stays within your business’s workspace.
- Reading happens on Doctraction’s own servers, with no third-party AI service involved
- Access is limited to the people on your business’s team
- Every action on a document is logged
- Card details never touch our servers: payment happens on a hosted payment page
- You can delete your account and data
Local document reading
OCR and parsing run on our own servers. Your documents are not sent to external AI model APIs.
Roles and access
Team members are Admins or Members. Only the account owner can change the plan, pay invoices or edit billing details.
History you can see
Each document shows who uploaded, reviewed, edited, approved and exported it. Integration connects and disconnects are logged too.
Safe connections
You approve Xero and QuickBooks connections on the provider’s own sign-in page. We never see your accounting password.
Hosted payments
Plan payments are made on a hosted payment page. Payment status is confirmed with the provider before credits are added.
Your data, your call
Delete documents, or delete your account and its data, whenever you decide to leave.
We’re working on more formal security documentation. If you need something specific, such as a data processing agreement or a security questionnaire, get in touch.
Responsible disclosure
Found a vulnerability? Email security@doctraction.com. We acknowledge reports quickly and won’t take action against good-faith research.
Questions we hear
Who can see my documents?
Only people on your business’s team, plus Doctraction’s review team, who check extracted data before it appears in your list.
Are documents used to train AI?
No. Documents are read with OCR and rules on our own servers, not with a third-party AI model.
Can I delete everything?
Yes. You can delete documents at any time and ask for your account to be deleted.
Do you store card details?
No. Payments are taken on a hosted payment page.
Keep exploring
Have a security question?
Our team will walk through your requirements and share what documentation we have.
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