Knowledge base

How can wehelp?

Step-by-step help for uploading, reviewing, exporting and billing — plus practical guides.

Getting started

How to send documents in, and what happens to them next.

Check the extracted data, fix anything that needs it, and send it to your accounting software.

What a credit is, when it is used and who manages billing.

What the 14-day trial includes, and how to switch or cancel a plan.

Link your accounting software so documents can be exported with their originals attached.

Give colleagues access to a business and choose what they can do.

Set up another business under your account, or remove one you no longer need.

A practical 10-step checklist: what to scan, what to automate and what you can finally shred.

What records you need to keep, in what form, and for how long. Always check current local tax guidance.

Our team replies within one business day.

Try Doctraction free with 50 credits, or see it live in a 20-minute demo.