Terms of service

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1. Agreement

By using Doctraction you agree to these terms. If you use the service for an organisation, you confirm you can bind it.

2. The service

Doctraction extracts structured data from documents you submit. Results are generated by automated systems and should be reviewed where accuracy is critical.

3. Your content

You retain all rights in your documents. You grant us a limited licence to process them solely to provide the service. You are responsible for having the right to submit them.

4. Acceptable use

Do not misuse the service, attempt to disrupt it, reverse engineer it, or submit unlawful content.

5. Fees

Paid plans are billed in advance. Usage beyond plan limits is billed at the published overage rate. Fees are non-refundable except where required by law.

6. Availability & support

We aim for high availability but do not guarantee uninterrupted service except where an SLA applies to your plan.

7. Liability

To the maximum extent permitted by law, our total liability is limited to the fees you paid in the 12 months before the claim, and we are not liable for indirect or consequential loss.

8. Termination

You may cancel at any time. We may suspend accounts that breach these terms.

9. Governing law

These terms are governed by the laws of England and Wales.

10. Contact

hello@doctraction.com